My Profile

The My Profile page is where anyone with access to the platform — from Super Admin to a tenant's own user — manages their own details and their own password.

Getting there

1. Sign in with your credentials.
2. In the top right corner of the platform header, click your Avatar (or your initials, if you have no picture yet).
3. Choose My Profile from the dropdown.

What you can change

Personal details

• Upload Avatar: sends a picture of you, shown in the header and next to your comments. Only .png, .jpg, .jpeg, .gif and .webp files are accepted, up to 10 MB — any other format is refused with a notice saying the avatar must be png, jpg, gif or webp.
• First and last name: editable, and they set your display name across the platform.
• E-mail: shown below the avatar, read-only. Changing it is a request to your administrator.
• Function / Role Description (for AI Context): free text about your role and responsibilities in this company. It only appears with a company selected, and it feeds context to the AI agents. The Sync to IA button, next to Save Profile, resends that description when you want it updated right away.

TIP

The picture is sent as soon as you pick the file, and the interface updates on its own without reloading the page. Everything else in this section is only stored when you click Save Profile.

The picture is kept for good: it is still there after a platform update, and everyone who opens the system sees the same one.

A picture uploaded before September 2026

A picture uploaded before that date may not have survived the platform updates. If so the header falls back to your initials, with no error on screen: upload the picture again.

Daily digest

• Receive the daily digest: turns the daily e-mail on and off — the work waiting for you, with a section per company. It is on by default. On a day with nothing waiting nothing is sent, so turning it off is for people who do not want even the days with work standing still. What the message carries is in Notifications.

The choice is per person, not per process: it is one message a day, and there is deliberately no per-process setting — that would rebuild the inbox the digest exists to avoid.

Changing your password

The lower section of the page, headed Change Password, is where you change your own password.

What it asks for:

• Your Current password.
• A New password of at least 8 characters and at most 72 bytes. No uppercase, digit or symbol is required.
• The New password again, in the third field.
• A click on Change Password. A message confirms the change and the three fields are cleared.

Why the limit is in bytes

BCrypt, the algorithm that stores the password, reads at most 72 bytes and refuses anything longer. In UTF-8 a plain letter takes 1 byte, an accented one takes 2 and an emoji up to 4 — so senha is 5 bytes and senhã is 6. The field shows how many bytes you have used once you go past the limit.

WARNING

The current password is required. If you have forgotten it, use Forgot your password? on the sign-in screen: the platform e-mails you a reset link. If it does not arrive, a Super Admin can set a new one — your tenant's administrator cannot. See First access & Login.

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One profile across tenants

Even when you belong to several tenants, the profile is single and global. Changing your name, picture or password takes effect immediately in every tenant you can reach.